At CoinTracker, we deeply value your trust. If you run into any issues, we’re here to help. You can contact our support team through our helpbot, Chatoshi, or by email.
Note that response times may vary depending on your plan tier and volume of inquiries.
Chat
If you’re signed into your CoinTracker account:
- Click Settings.
- Click Chat with support.
- Describe your issue in Chatoshi, and we’ll be with you shortly.
Alternatively, you can initiate a chat directly on our Help Center.
If you can’t sign in to your CoinTracker account or we lose connection over chat, you can email us at support@cointracker.com.