CoinTracker plans auto-renew annually. You can turn off auto-renewal at any time before your renewal date.
Cancel auto-renewal
- Sign in to your CoinTracker account.
- Go to Settings > Subscription.
- Select Cancel auto-renewal.
- Confirm your choice when prompted.
Once canceled, your plan remains active until the end of your current billing period. After that date, your account moves to the free subscription. Your CoinTracker account and data will not be deleted.
Need a refund?
If you canceled within 30 days of purchase and haven't downloaded any tax forms or capital gains CSV files, you may be eligible for a refund. Contact us via Chatoshi to submit a refund request. Learn more in our CoinTracker refund policy.