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Troubleshoot harvesting tax loss issues

Learn how to troubleshoot common issues with the Harvest tax losses feature. 

Wait 20 minutes for the transaction to appear in your history 

After completing a swap, it may take up to 20 minutes for the transaction to finalize and sync to our platform. A successful swap will appear on the Transactions page.

Check for missing transactions 

If the transaction doesn’t appear in your transaction history after 20 minutes:

Check your slippage tolerance 

A failed transaction usually means your max slippage tolerance is set too low. Slippage is the price difference between when you start a trade and when it’s confirmed. 
 
If the price moves more than your slippage tolerance allows, the transaction fails and you still pay a gas fee. This is common for volatile assets.

Steps to adjust your max slippage

  1. Navigate to the Harvest tax losses page.
  2. Locate the gear icon for the Harvest tax loss widget.
  3. Increase your max slippage percentage.
  4. Try to make a swap again. 

If we think your swap will fail, you’ll see an error message before the swap. You can choose to adjust your max slippage before submitting.

Link related Send and Receive transactions 

If your swap shows as separate Send and Receive transactions, it likely bridged across networks. This means your crypto moved between blockchains. Link them so CoinTracker records the activity correctly.

To change your bridge settings, select the gear icon below Connect wallet. Bridges are turned on by default—you can select or deselect any bridge you’d like.

Resolve issues when no route is found for your swap

If you see No route found, the token you're trying to swap may not have enough liquidity or the pair isn't routable. Try a smaller amount, use a more common token like USDC or ETH, or wait and try again later in case it's a temporary issue.
 
If you run into any trouble, please don't hesitate to reach out to our support team for help.
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