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Manage spam transactions

Accurate transaction tracking keeps your portfolio clean. CoinTracker automatically detects and hides spam transactions to keep your account clear. 

You can mark unsolicited or unrecognized transactions as spam and revert them if needed through the Account health page in your account.

The Account health page shows two different types of spam categorizations: 

  • Potential spam: Review assets that may be spam and control their classification.
  • Resolved spam: View assets marked as spam or auto-detected by CoinTracker.

Allow time for spam detection

When you add a new wallet, CoinTracker takes up to 10 minutes to evaluate and label any assets not yet in our system as spam. During this time, they may temporarily appear in your portfolio view before being filtered out. 

Mark a transaction as spam

If a transaction isn’t auto-detected as spam, you can mark it manually. Marking one transaction as spam applies to all transactions with the same contract address and hides the asset from your portfolio view.

This won’t change your tax calculations. If the asset was part of a real buy or sell — or still has market value — CoinTracker includes it in your tax reports as taxable.

To mark a transaction as spam:

  1. Go to the Transactions page.
  2. Find the transaction you want to mark as spam.
  3. Select the […] icon and select Mark as spam.
  4. Confirm it’s tagged in the Account health page.

Tips to manage spam transactions 

  • Only Receive transactions can be marked as spam.
  • Supported crypto like ETH and BTC can’t be marked as spam.
  • Review the Spam page regularly to avoid missing legitimate transactions that affect your tax summary.
  • If you don’t see the Mark as spam option, we recommend ignoring the transaction. 

Important: Transaction hashes can contain malicious links. Investigate any suspicious transaction before unmarking it as spam. See our security best practices. 

Unmark a transaction as spam

If you mistakenly marked a transaction as spam or later recognized it is legitimate, you can unmark it. This will remove the spam status from all associated transactions.

  1. Go to the Account health page on the side menu.
  2. Select Resolved spam.
  3. Select Not spam.
  4. Verify that the transaction reappears correctly in your transactions and is accounted for in your reports.

If you run into any trouble, please don't hesitate to reach out to our support team via Chatoshi for help.

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