What is the "Missing price history" error?
CoinTracker surfaces this message on a transaction when the value of the incoming (received) asset is not known and requires your confirmation. This will usually happens when CoinTracker can’t pull a complete price history for a received crypto asset. This is one three 'Needs Review' flags for transactions.
In these cases, CoinTracker will conservatively assume the cost basis of your assets based on the price previous or later transaction value.
Here is an example of the message:
In the example above, CoinTracker does not know the price of MFC on the date of disposal, so we’re assuming a proceeds of $0.00.
How to Resolve the 'Missing Price History' Error
If you would like to resolve this error message, you can choose to edit the transaction’s cost basis and proceeds to confirm more accurate values.
For best results, please use a desktop browser to reconcile 'Needs Review' flagged transactions instead of mobile web browser or the mobile app.
If you have questions about these error messages or need help resolving them, please contact us with more details, such as what steps you have taken so far, and we can help.