TurboTax does not support automatic syncing for accounts with more than 1,000 capital gain/loss transactions. However, you can still file with TurboTax by manually entering your tax data, as shown below.
Begin in CoinTracker
Navigate to your Tax Report Center in CoinTracker. Under IRS Forms, click Generate to download your Form 8949 Attachment Pages.
The first page is a summary of your short-term and long-term totals — you will use these figures in TurboTax. The remaining pages are the detailed statements you will need to upload on TurboTax, or mail to the IRS.
Then follow the steps in TurboTax
Step 1: In TurboTax, navigate to the cryptocurrency section (typically found under Federal > Wages & Income) and select Enter a different way.
Step 2: Select Type it in myself.
Step 3: Select Digital Assets.
Step 4: In the Digital asset service field, input CoinTracker.
Step 5: Select the Yes option and continue.
Step 6: Select Yes.
Step 7: Select the option that applies to you.
Step 8: Select Sales section totals.
Step 9: Select Short-term transaction with basis not reported to the IRS (noncovered). In the boxes below, input your total proceeds and total cost basis, as reported on the first page of Form 8949 Attachment under Statement H.
Step 10: Select the option Add another sales total.
Step 11: Select Long-term transaction with basis not reported to the IRS (noncovered). In the boxes below, input your total proceeds and total cost basis, as reported on the first page of Form 8949 Attachment under Statement K.
Step 12: Select Add another sales total.
Step 13: Select Short-term did not receive 1099-DA form. In the boxes below, input your total proceeds and total cost basis, as reported on the first page of Form 8949 Attachment under Statement I.
Step 14: Select the option Add another sales total.
Step 15: Select Long-term did not receive 1099-DA form. In the boxes below, input your total proceeds and total cost basis, as reported on the first page of Form 8949 Attachment under Statement L.
Step 16: Review the totals shown and ensure they match what your Form 8949 Attachment Summary shows.
Step 17: Within this page, upload the file Form 8949 Attachment Pages.
Step 18: Once you successfully uploaded this form, select Continue. If applicable, learn how to manually add income on TurboTax.