Freezing transactions keeps your transaction history stable through the given tax year. You can't update the cost basis method or tracking while transactions are frozen — unfreeze them first to make changes.
Important: Unfreezing can change your calculations, gains, and tax documents as CoinTracker pulls in new historical market data and third-party data.
Note: If you migrated from Universal to Per-Wallet tracking, you can't unfreeze your transactions directly. Reach out to our support team and we'll unfreeze them for you.
Steps to unfreeze transactions
- Go to the Taxes page.
- Select the tax year (e.g. 2025 taxes) you want to unfreeze.
- Click unfreeze in the frozen banner.
- Review the details, type CONFIRM, and click Unfreeze to complete.
Unfreezing can take some time, depending on your transaction volume. Check the status panel for progress updates.
If you run into any issues trying to unfreeze your transactions, please don't hesitate to reach out to our support team for help.