Keeping your account up to date is essential to fully access all plan’s features and ensure accurate tax reporting. Learn how long it takes for a wallet or exchange to sync and how to check your wallet sync status.
Sync times overview
- Smaller wallets and exchanges: Sync in about five minutes for fewer than 10,000 transactions.
- Larger wallets and exchanges: Sync in 30 minutes to 1 hour for over 10,000 transactions, diverse assets, and active histories.
Understanding wallet and exchange sync frequency
- If you sign in to your CoinTracker account at least once every 30 days, we’ll automatically sync your wallets and exchanges daily.
- If you’ve been inactive for over 30 days, syncing happens upon your next sign in.
- For same-day activity, such as transactions after a morning sync, you’ll need to initiate a manual sync.
Checking wallet sync status
- Existing wallets or exchanges: A checkmark appears if syncing was completed within 24 hours and your account is up to date.
- Newly added wallets or exchanges: Syncs may take up to 30 minutes, or rarely up to 1 hour, depending on transaction volume and integration capacity.