Occasionally, API-based integrations will lose their connection to the API and require you to re-authenticate. A notification will appear on the Account Health page to update your account.
Understand different types of API integrations
There are two types of API integrations that may require re-authentication:
- API keys: You’ll need to provide API keys to connect your wallet to CoinTracker, like Kucoin or Gemini.
- OAuth: You’ll need to sign in to an exchange to set up the connection, like Coinbase, Uphold, or CoinJar.
Learn more about how wallet syncing works with API keys.
Steps to re-authenticate with API keys
- Click Update account.
- You will be directed to update your connection with the following information:
- API Key
- API Secret
- Passphrase
- Click Add [Wallet Name].
Steps to re-authenticate via sign-in
For OAuth integrations that require signing in to connect an exchange to CoinTracker, we’ll use Coinbase as an example to show this process:
- Click Update account.
- Click Continue with Coinbase.
- You’ll be redirected to the Coinbase sign-in page. (Ensure that the URL confirms that it’s Coinbase.)
- Enter your sign-in credentials and any required two-factor authentication.
- Click Allow access to grant CoinTracker read-only access to your Coinbase transaction data.
Once complete, your Coinbase account will be added to CoinTracker.