Easily manage your CoinTracker subscription plan through your account. You can upgrade to a paid plan, downgrade to a lower plan tier if eligible, or cancel your plan at any time.
Upgrade or downgrade your plan
If you upgrade your plan, you will only be charged the difference between the new plan and the current plan. When you downgrade your plan, your account will be updated accordingly. This change will not take effect until the next subscription year. Follow the steps below to change your subscription plan.
Web
- Sign in to CoinTracker and navigate to Settings.
- Go to the Subscription page.
- Click Manage subscription.
- Click Update subscription.
- Click Select next to the plan type you want.
- Click Continue.
- Review the purchase details and click Confirm.
App
- Tap Settings.
- Tap the current plan.
- Tap Manage subscription.
- Tap Update subscription.
- Tap Select next to the plan type you want.
- Tap Continue.
- Review the purchase details and tap Confirm.
Cancel your plan
Follow the below steps from a web browser to cancel your CoinTracker plan:
- Sign in to CoinTracker and navigate to Settings.
- Go to the Subscription page.
- Click Manage subscription.
- Click Cancel subscription.
- Click Cancel subscription again to confirm that you would like to cancel your plan.
Auto-renew will be turned off when you cancel your plan, but you’ll still have access to your current plan until the end of the billing cycle.
If you’re unable to access your account to cancel your plan or run into any issues, contact us via our chatbot, Chatoshi. for help.