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Crypto portfolio assistant

Track and manage your crypto investment performance.
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For Accountants

Enable your clients to stay compliant with virtual currency tax regulations.
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Crypto taxes

Accurately calculate your taxes and generate your tax reports.
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Enterprise

Differentiate your business with the gold standard in crypto tax compliance.
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  1. CoinTracker
  2. Portfolio and Performance
  3. Troubleshooting Common Scenarios

Troubleshooting Common Scenarios

Tips and tricks for troubleshooting some of the most frequent questions.

  • "Needs Review" Transaction Error Guides
  • I get an error when I try to add/sync an exchange. What should I do?
  • Why is there a discrepancy between your listed price for a coin and the price listed on my exchange?
  • How can I change the base currency displayed in my portfolio?
  • My cost basis / return / capital gain / market value is incorrect. Why?
  • Why does market value on the dashboard not match the chart?
  • Why does my portfolio not match my wallets?
  • Can I edit the cost basis and proceeds of my own transactions?
  • How to migrate to the upgraded Bittrex integration
  • I am missing transactions from a wallet or exchange and/or my balances are incorrect. What should I do?
  • Why are my transactions showing the wrong coin?
  • How to change the name of a tracked wallet or adding a label
  • Importing ADA Staking Rewards from an Address
  • Migrate Bittrex API from v1 to v2
  • Why aren't manual edits reflected on my Dashboard & Portfolio page?
  • Integrating Gate.io with APIv4 keys
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