- I lost my two-factor authentication device. What do I do?
- Do you support two-factor authentication?
- Login Issues: "Account Blocked", "Rate Limited" or "Access Denied"
- I'm not receiving emails from CoinTracker
- How can I change/reset my password?
- Can I change my CoinTracker email?
Privacy and Security
- CoinTracker Security Best Practices
- API Keys: A Quick Introduction
- Known scam: "Withdraw your cryptocurrency from CoinTracker?"
- Is this a scam? Are you going to steal my crypto?
- Are you a secure platform?
- How do you protect my privacy?
Billing and Payments
- Pricing for Tax Plans and Portfolio Tracking Subscriptions
- Coinbase One Partnership FAQs
- CoinTracker Referral Program FAQ
- How do I update / cancel my portfolio subscription?
- How do I change the payment method for my Portfolio Tracking subscription?
- Which Tax Plan should I purchase? Why was I charged twice for my Tax Plan?