The 'Insufficient Quantity' error in CoinTracker typically indicates missing or inaccurate transactions.
Learn more about this error, how it appears in your account, and common causes: Needs Review Transactions: 'Insufficient Quantity'
How to Resolve 'Insufficient Quantity' Error
To effectively address an 'Insufficient Quantity' error follow these steps, preferably using a desktop browser:
Step 1: Confirm All Wallets and Exchanges Are Added:
This is the most common cause of the 'Insufficient Quantity' error message. The system can't detect where your token balance has come from.
Ensure your CoinTracker account includes all wallets and exchanges to reflect your complete cryptocurrency transaction history. This makes sure all trades, transfers, DeFi transactions, ICOs, and more are accounted for. An incomplete history leads to incorrect tax calculations.
Step 2: Re-import Wallet:
Try re-importing the wallet that the transaction occurs in the ensure all the transactions are up-to-date: Understanding and Using the Re-import Wallet Feature.
Step 3: Filter and Sort Transactions:
- Filter your transactions for Status > Needs Review > Insufficient Quantity.
- Sort from oldest to newest using the Date button. This helps in addressing transactions chronologically, potentially resolving subsequent errors.
Step 4: Review Your First Insufficient Quantity Flagged Transaction:
- Investigate the first transaction flagged for 'Insufficient Quantity' by comparing it against your wallet or exchange records for accuracy and completeness
- Select the transaction history link in the message.
- This will open a new tab with a filtered transactions page with all transactions prior to the flagged transaction for the specified asset.
- Compare these transactions to your wallet/exchange records to confirm accuracy and identify missing transactions.
Step 5: Examine the Balance Discrepancy:
- Utilize the Wallet Balances tab in the expanded transaction to help understand the discrepancy.
- The quantities displayed in the Wallet Balances reflect the quantities of that asset in that wallet after that transaction is complete.
As an example, and ending wallet balance for BTC in Coinbase that is a negative number—this indicates that there is are one or more missing transactions in the amount that the wallet is negative, in this case 0.00364755 BTC.
This could range from significant missing transactions to minor rounding issues. Regardless of the discrepancy size, CoinTracker assigns a $0 cost basis to negative disposed quantities.
6. Manually Adjust for Discrepancies:
If you notice discrepancies such as a missing or inaccurate transaction, you can manually add missing transactions or edit existing transactions using these guides:
For missing data, review again to ensure that all of your wallets have been added to CoinTracker.
After adjustments, CoinTracker will recompute your cost basis. When the cost basis indicator in the top right corner of the page is a green check mark, the recomputation is finished:
Refresh the page once the computation is complete to ensure the error is resolved.
Need more help with 'Insufficient Quantity' errors?
Please reach out to us directly if you need additional support!