For security reasons, CoinTracker cannot provide information about or grant access to an account to anyone other than the account holder. However, if you have the login credentials for the account, you can log in and make changes if needed.
Understanding CoinTracker's Role
CoinTracker is not a wallet or exchange and does not hold any funds for users. Here is what you need to know:
- Balances: CoinTracker syncs balances from connected exchanges and wallets.
- Tracking: It tracks users' investment performance and taxes owed.
- View-Only: CoinTracker is a view-only tracking platform; it does not facilitate investments.
- Funds: Cryptocurrency assets are held in external exchanges or wallets, not within CoinTracker.
If you are managing an estate, ensure you have access to the exchanges or wallets where the cryptocurrency is held.