Do I have to provide a phone number to purchase a CoinTracker Plan?
No, providing a phone number is not mandatory when purchasing a CoinTracker Plan. CoinTracker utilizes the Stripe platform for payment processing. Stripe has a feature called Link which allows 1-click purchases in the future by saving your information, this feature requires a phone number. To bypass this, simply uncheck the box labeled "Save your info for secure 1-click checkout with Link" during the payment process.
What should I do if I receive a request for a code sent via text during while purchasing a plan?
If you encounter a prompt asking for a code sent to your phone during the purchase process, this is related to Stripe's "Link" service, which saves payment information for quicker future transactions. This indicates that you previously you opted to save your payment information with Link in a previous purchase with a merchant that also uses Stripe.
To proceed without using Link, for instance if you do not have access to the phone number indicated, you can choose to:
- Click Cancel and re-enter your payment details manually.
- Opt to receive the code via email instead, if accessible.
Remember, CoinTracker does not collect phone numbers directly and is not affiliated with the Link service. For further queries about Link, contact Stripe directly or read more about Link here: What is Link?.