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Enterprise

Email Notification for Suspicious Activity

If a user enters their password incorrectly too many times, an email is sent from CoinTracker. This email alerts the user of suspicious activity detected in their account.

If you receive an email with the message "We detected suspicious activity in your CoinTracker account": 

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  1. Click the Unblock link in the email to confirm that the IP address is yours and to unblock your account.

  2. Once your account is unblocked, reset your password.