At CoinTracker, our goal is to enable users to view their portfolio performance and portfolio balances in real-time. When importing wallets and exchanges there may be discrepancies between the wallet values CoinTracker calculates and the actual values a user's wallet or exchange is reporting.
Understanding value balances
A value balance is the monetary value of the net amount available after all incoming and outgoing assets have been balanced. It other words, it represents the value of the current holdings in a user's portfolio.
Users can review their value balances on their Dashboard, the Wallet page, and via the token price page. Here are some examples of what that looks like:
Portfolio value on the Dashboard page
Wallet reported value on the Wallet page
Asset reported value on Crypto price page under Balances
How is the Portfolio value calculated?
CoinTracker determines the portfolio value by calculating the sum of the following positive values:
The Portfolio value includes:
- The wallet reported balance from integrated wallets and exchanges
- Note: This value is provided to CoinTracker via the exchange or blockchain API it will match the value you see in your wallet or exchange account.
- The calculated value from imported wallets from CSVs
- The calculated value from manually added transactions to the ‘Other transactions’ wallet
⚠️ Negative reported and calculated values are omitted from the portfolio value calculations, only positive values are used.
Understanding wallet values
CoinTracker displays the wallet reported value by default on the Wallet page, which is the expected wallet value from your wallet or exchange. This value represents the total worth of your current holdings in a synced wallet or exchange, and CoinTracker does not calculate it. CoinTracker does calculates the wallet calculated value based on the transactions imported into the platform. This includes assets from wallets, exchanges, CSV files, and manual transactions.
Understanding asset values
The asset reported value signifies the total worth of your current holdings in a synced wallet or exchange. CoinTracker doesn't calculate this value; instead, it's retrieved directly from the exchange or blockchain API. CoinTracker automatically utilizes the reported asset value to determine the portfolio value, which is displayed within individual wallets on the Wallet page and under user's asset lists on the performance page. CoinTracker does, however, calculate the asset calculated value, representing the total asset value for transactions involving that asset that have been imported into CoinTracker from wallets, exchanges, CSVs, and manual transactions.
What are value differences?
The difference between reported values (expected values) and calculated values (CoinTracker values) is known as a value difference.
These differences are most commonly a result of missing, incorrect, or unsupported transactions that cause balance discrepancies. Noting, these discrepancies are used to help users to identify missing transaction history within CoinTracker. Only wallets or assets that are missing, have incorrect, or unsupported transactions resulting in incorrect balances will result in these differences.
Blockchain technology is constantly innovating, CoinTracker recognizes that we may not support all exchanges, blockchain protocols, or crypto activity. To ensure users track complete and accurate portfolio activity, we have created systems to flag gaps or discrepancies that may have a material impact on your tax calculations.
If you have any questions about your reported values and calculated values, please reach out to the CoinTracker support team directly for further assistance.