You can change the credit card on your CoinTracker account at any time. We currently only accept the following payment methods:
- Card: Credit or debit cards.
- Bank: Connecting your bank account via Link.
Please follow these instructions to change your payment method:
- Log in to your account.
- Once logged in, click on the plan badge in the top right corner next to your email address:
- Under the blue 'Current plan' badge, you’ll find your active plan. Click on the Manage subscription button.
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On the billing information page, you can see your current plan, your payment method, your billing email address, and your invoice history. To change your credit card, click on + Add payment method to add your new credit card or bank information.
- Enter your payment information. If this will be your only payment method or your default payment method, leave the Use as default payment method box checked.
- Click the Add button.
- Once you’re back on the billing information page, you can leave your previous payment method on the account, or you can remove it by clicking on the […] menu next to the credit card and selecting Delete from the dropdown menu.
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A popup will appear asking you to confirm you want to permanently delete your credit card; if so, click on Delete payment method.
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When you’re done editing your billing information, click on Return to CoinTracker on the left side of the page and you’ll be taken back to your Portfolio subscription page.
If you are unable to access your account to change your credit card, please contact us from the email associated with your CoinTracker account.